Privacy Policy

Privacy Policy
Effective Date: 3/7/2025

Heron Botanicals respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with us.

1. Information We Collect

We collect the following types of information:

a. Personal Information: When you place an order, create an account, or subscribe to our newsletter, we may collect your name, email address, phone number, shipping and billing addresses, and payment details.

b. Non-Personal Information: We may collect anonymized data such as browser type, device information, and usage statistics to improve our website and services.

c. Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders.

  • To communicate with you about your orders, promotions, and updates.

  • To improve our website, products, and customer service.

  • To comply with legal obligations and enforce our policies.

  • To personalize your shopping experience.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

  • Service Providers: We work with third-party providers (e.g., payment processors, shipping carriers) to fulfill orders and improve our services.

  • Legal Compliance: If required by law, we may disclose your information to government authorities.

  • Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business transaction.

4. Your Choices & Rights

You have control over your personal information:

  • Opt-Out: You may opt out of promotional emails at any time by clicking the "unsubscribe" link.

  • Access & Correction: You can update or correct your personal information by logging into your account.

  • Do Not Track (DNT): Our website respects Do Not Track settings in your browser.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Retention of Information

We retain your personal information as long as necessary for business operations, legal compliance, and dispute resolution.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

For questions about this Privacy Policy or your personal data, please contact us at:

Heron Botanicals
26013 United RD NE
Kingston, WA 98346

Email: andrew@heronbotanicals.com
Phone: 360-297-3400