Terms and Conditions

Welcome to Heron Botanicals. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our site, you agree to comply with these terms.

1. General Use

  • You must be at least 18 years old to use this site.

  • You agree not to use our site for any unlawful or prohibited activities.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Trademarks & Copyright

  • Heron Botanicals and all associated marks are trademarks owned exclusively by Heron Botanicals. Unauthorized use of our trademarks and trade dress in a manner that may cause confusion, misrepresent our products, or discredit our brand is prohibited.

  • All content on this website, including text, graphics, logos, images, digital downloads, and software, is the exclusive property of Heron Botanicals and is protected by U.S. and international copyright laws. Unauthorized use, reproduction, or distribution of our content without express written consent is strictly prohibited.

3. Orders & Payment

  • All orders are subject to availability and confirmation.

  • Prices are listed in [USD] and are subject to change without notice.

  • We accept payments via Discover, Mastercard, Visa, American Express and Diners' Club. 

  • Orders will not be processed until payment is received in full.

  • Terms are available on an applications basis.

4. Shipping & Delivery

  • Shipping times and costs vary depending on location and selected shipping method.

  • We are not responsible for delays caused by shipping carriers or customs.

  • Risk of loss and title for items purchased pass to you upon delivery.

5. Returns & Refunds

  • Please refer to our Refund & Return Policy for details on returning or exchanging products.

  • Refunds are issued at our discretion and may be subject to restocking fees.

6. Product Disclaimer

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

  • Statements on this site have not been evaluated by the FDA.

  • Always consult a qualified healthcare provider before using herbal supplements.

7. Limitation of Liability

  • Heron Botanicals is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

  • We do not guarantee uninterrupted access to our site and are not responsible for any disruptions.

  • Our website, servers, and email communications are not guaranteed to be free of viruses. Use of our site is at your own risk.

8. User Accounts & Security

  • If you create an account on our site, you are responsible for maintaining its confidentiality.

  • You agree to notify us immediately of any unauthorized access to your account.

  • We are not liable for any losses resulting from unauthorized use of your account.

9. License and Site Access

  • Heron Botanicals grants you a limited, non-exclusive license to access and use our website for personal, non-commercial purposes.

  • You may not download, modify, reproduce, duplicate, sell, or otherwise exploit any portion of this website without our express written permission.

  • Unauthorized use of meta tags or hidden text using our trademarks is prohibited.

10. Content Submitted by Users

  • If you post or submit content (e.g., testimonials, reviews), you grant Heron Botanicals a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, and distribute such content.

  • You warrant that you own or control the rights to any content you submit and agree to indemnify Heron Botanicals from any claims arising from its use.

  • We reserve the right to remove any submitted content at our discretion.

11. Force Majeure

  • We are not responsible for delays or failures due to events beyond our control, including natural disasters, labor strikes, or supply chain disruptions.

12. Indemnification

  • You agree to indemnify and hold Heron Botanicals harmless from any claims, liabilities, or expenses resulting from your misuse of our website or products.

13. Termination

  • We reserve the right to terminate or suspend your account and access to our services for any violation of these terms.

14. Third-Party Services

  • Our site may contain links to third-party websites or services.

  • We are not responsible for the privacy policies or practices of these third parties.

15. Redemption of Special Offers

  • Heron Botanicals may occasionally offer promotional discounts and special offers.

  • We reserve the right to determine eligibility for discounts and to cancel any orders that abuse promotions.

16. Governing Law

  • By using this site, you agree that the laws of Washington State, United States, without regard to conflict of law principles, will govern these terms and any disputes that arise.

17. Changes in Policy

  • We reserve the right to update or modify these terms at any time.

  • Continued use of our site after changes are posted constitutes acceptance of the updated terms.

18. Contact Us

For questions about these Terms and Conditions, please contact us at

Heron Botanicals
26013 United RD STE 110
Kingston, WA 98346

e: herbsales@heronbotanicals.com
p: 360-297-3400